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Shipping & Returns

Due to the ongoing situation deliveries will take longer than normal. If you are urgent for any goods please call us on 01204 205010 to check on lead times. Free Delivery when you spend over £50*online!
UK Mainland only. * Nett of VAT.
Delivery £5.99 excluding vat
 for orders under £50 to UK Mainland

UK Mainland (Standard Delivery) Excludes Highlands, Isle of Man, Channel Isles and Northern Ireland.
  • All parcels are dispatched in the UK by a national carrier.
  • Delivery usually within 2-5 working days (unless stated on product).
  • Cost for Standard Delivery to UK Mainland addresses is £5.99 (ex vat).
  • Free Delivery when you spend over £50 (ex vat).
UK Non-Mainland (Highlands, Isle of Man, Channel Isles and Northern Ireland.)

Please contact us for delivery cost and times for delivery.

email: [email protected] or ring 01204 205010

Overseas & Channel Islands 

Please see our International Delivery page.

Sometimes we experience busy times so please contact us if you have an urgent requirement for delivery.

If you have any questions relating to postage please email: [email protected] or ring 01204 205010


Returns & Refund Policy

The customer shall be responsible for the cost of carriage and insurance in respect of all product(s) returned to Schools Direct Supplies Ltd. Some items may be subject to a re-stocking fee, usually 20-40% of the value of the item. All furniture items are subject to a re-stocking fee, usually 40% of the value of the item. You will be advised of any re-stocking fee prior to an item being returned. If you wish to check the cost of any re-stocking fees before you purchase please call 01204 205010 and ask to speak to Customer Services.

Returns authorisation

Before returning any item please email [email protected] or ring 01204 205010
explaining why you would like to return it item.

Replacement or refund
We will ask you if you would like us to replace the item (provided it is still available) or refund the item.

Packing the item
Wrap the item securely and include the invoice.
Usually the packaging in which the item was sent can be used for its return.

Refund policy:
If you are a private individual buying for yourself rather than for a school or business you have the right to cancel within seven days of contract with us, or seven days of receipt of the goods (whichever is the longer).

Contacting Us 
If you have any questions or queries relating to our Returns Policy then please contact us at [email protected] or ring 01204 205010

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